| | June - Aug 20228The history of Italgas begins almost two centuries ago, long before the unification of Italy in 1861, and is the history of the largest natural gas distribution company in Italy and the third in Europe, with its 73,000 km of network, 9 billion cubic meters of gas distributed to about 8 million customers thanks to the daily commitment of more than 4,000 employees.We began our digital journey more or less three years ago: a path that has contributed to a quantum leap in technological innovation, which has drastically changed the face of the company and dictated the lines of development for the entire sector. At Italgas, digital transformation has been seen as one of the main facilitators of the energy transition; a key factor that has involved assets, processes, workforce, and technical innovation, with the goal of reducing costs and increasing efficiency and reliability. In concomitance with this process, a people reskilling plan was launched in order to create the best conditions for effective reception of the new operating modes.So far, the journey Italgas made can be summarized into three steps:· The trigger for the journey to start;· Foundations building - enabling the capability transformation to start;· Agile & fail-fast way of working set up to transform capabilities on core/priority areas.The triggerThe trigger for the journey to start was the regulator's request to the largest gas distribution companies to start replacing old metres with smart ones, back in 2016. Doing so, we decided not to limit to the meters, but to create an entirely digital and intelligent network, identifying a long list of equipment on our network to be replaced by digital ones, offering the possibility to be remotely controlled, to receive instructions from our control rooms and send on a real-time basis data. We kicked off the IoT-zation of the network and the Digital Transformation journey in this way Foundations buildingSince the beginning of our journey, the Internet of Things has progressed on a large scale offering significant advantages to a series of processes related to the management of our AGILE & FAIL-FAST WAY OF WORKING SET UPIN MY OPINIONMarco Barra Caracciolo, CIO, ItalgasBy
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